Six Moving is Toronto’s most trusted moving and storage company, known for reliability, safety, competitive pricing, and exceptional customer service. We’re here whenever you need us, offering flexible, on-demand moves every day of the year, including holidays, to make your move effortless.

No, our movers are never subcontracted. Everyone on our team is trained, insured, and part of our friendly, professional crew, so you can feel confident your move is in good hands.

We recommend booking as early as possible, ideally 4–6 weeks in advance for peak moving times. But don’t worry, we do our best to accommodate last-minute moves when we can.

Toronto weather can be unpredictable, and conditions such as rain, snow, or extreme heat can affect timing and safety. Our team plans ahead to protect your belongings and adjust logistics as needed. While we always aim to stay on schedule, some delays may happen for safety reasons, so it’s a good idea to prepare for weather-related changes on moving day.

We understand that plans can change. You can make changes or cancel up to 1 week before your move without any penalties. For changes made within 1 week, your deposit may be affected, and same-day cancellations may incur additional fees. All rescheduling requests are subject to availability, and we’ll do our best to find a new time that works for you.

Lunch breaks are typically 15–30 minutes and are not billed. Most crews take lunch after the truck is loaded and en route to your new location.

The clock starts when the crew arrives at your pick-up location and ends once the move is complete at the destination. All our trucks are GPS-tracked for accuracy.

Nope! There are no extra charges for stairs or long walks. Just be sure to mention this to your booking representative, as it may affect the duration of your move, which we factor into your estimate.

All of our service policies, including deposits, cancellations, and liability, are outlined in our Terms & Conditions. By booking, you acknowledge and agree to these terms.

We use clean floor runners on high-traffic areas, stairs, and hallways. Furniture is always lifted, never dragged, and upon request, we can add felt pads under furniture bases for extra protection.

For insurance and safety reasons, only our staff are allowed on the trucks. Clients should arrange their own transportation.

Yes! We unmount TVs at no extra cost. If you need your TV, mirrors or artwork mounted, please contact our administrators and they will assist you with pricing.

We can remove doors when furniture won’t fit, but please notify us in advance, especially for sliding doors. A waiver must be signed for this service. This helps us bring the right team and tools.

Share the available elevator slots with us, and we’ll help you choose the best timing based on the scope of your move. On average, we suggest a short layover in elevator times for nearby locations. Please speak with one of our moving experts, and they will be happy to assist you with timing.

Let us know before moving day so we can ensure enough movers, time, and truck space. Extra items may add time if not included in your original inventory.

We move upright pianos, provided there aren’t many stairs. Please send photos of the piano and pick-up/drop-off accessibility so we can come prepared.

Move times may be influenced by client preparedness, stairs, elevator access, parking, distance between locations, traffic, weather, or heavy/overpacked boxes.

Yes. Either you or an authorized representative must be present at all locations to provide instructions, approve changes, and oversee the process.

Clients must pack their belongings before the move unless they have booked a packing service. Extra boxes can be purchased before the move, or a limited amount is available on the truck.

Yes, but elevator access must be booked in advance. Stairs and elevator limitations can affect timing and may incur extra charges if not properly addressed.

Yes. Our team can handle commercial moves, but elevator, loading dock, and parking arrangements must be confirmed in advance to avoid delays.

Yes. Hazardous materials, firearms, perishable items, and extremely heavy items require prior approval and may incur additional fees.

At Six Moving, the safety of your assets is our top priority. Our team is trained to handle sensitive office equipment, electronics, and furniture with care. We use professional-grade tools, protective padding, and custom packing techniques to ensure your items are transported securely, whether it’s tech, documents, or furniture.

We specialize in office and commercial moves across Toronto. Need to move just outside the city? No problem. We also handle relocations throughout the GTA. Please note that travel fees will apply to longer-distance moves. Wherever your business is headed, Six Moving will get you there smoothly and stress-free.

Absolutely. Six Moving is a fully licensed, bonded, and insured office moving company. We’re trusted by businesses across Toronto for reliable, professional service that gives you peace of mind from start to finish.

Yes! Six Moving has years of experience relocating offices and commercial spaces of all sizes! Whether it’s a small internal move, a corporate HQ relocation, or something more specialized, our team brings the skill, flexibility, and professionalism to get the job done right without disrupting your workflow.

Every business move is different, but our goal is always the same: keep your downtime to a minimum. Depending on the size and complexity of your office, most moves can be completed in a single day or over a weekend. We offer flexible scheduling to keep your business up and running—with as little disruption as possible.

Our valet storage service means we do all the heavy lifting for you. We pick up your items, carefully pack and wrap them, store them in a secure unit, and return them whenever you need. You never have to worry about transporting or handling your belongings.

We offer both short-term and long-term storage solutions. Whether you need a unit for a few weeks during a move or several months while renovating, we can tailor the storage plan to your schedule.

Yes. We provide storage solutions for business inventory, office furniture, sales materials, and equipment. Our valet storage service allows you to store and retrieve items efficiently without disrupting your workflow.

Unlike public self-storage, our units are private, secure, and never shared with strangers. You don’t have to worry about access codes, crowded facilities, or other people near your belongings. With our valet storage service, we handle the packing, pickup, storage, and delivery for you, so you can enjoy stress-free storage without lifting a finger. Our climate-controlled units, 24/7 monitoring, and strict item guidelines ensure your belongings are safe, clean, and protected.

Our storage units are private and secure. While on-site access is limited, you can stop by to retrieve items if you let us know at least 3 days in advance. If you plan to access certain items, make sure to let the storage team know when we are loading your unit so they can place them close to the door. If we need to upack your unit, a retrieval fee may occur.

To move out and get all your things, we ask for 1 week’s notice. We’ll coordinate everything to make it easy, and with our valet storage service, we can also deliver items to you whenever you need.

Simply contact us to schedule a consultation. Our storage specialists will assess your needs, recommend the right unit size, and coordinate pickup, packing, and storage to ensure a seamless experience from start to finish.

All items, including fragile keepsakes, seasonal clothing, decorations, or sports equipment, are carefully packed, wrapped, and stored in climate-controlled units. We take extra care to keep your belongings safe from damage, pests, or contamination.

We offer a wide range of units, from 5’ x 5’ for small items to 10’ x 20’ for a 3-bedroom home or large business inventory. Each unit is climate-controlled, secure, and can accommodate boxes, furniture, appliances, seasonal items, and more.

Absolutely. Our storage facility is climate-controlled, pest-managed, and monitored 24/7. Each unit is private and secure, and we are selective about what can be stored to prevent contamination or damage.

Yes! Our units are designed to accommodate everything from small boxes to full bedroom sets, sectional sofas, appliances, home gym equipment, and even business inventory. Each item is carefully packed and stored to ensure maximum protection.

Perishables, flammable materials, hazardous or illegal goods, firearms, pets, pool tables, hot tubs, and high-value items like cash or jewelry.

Monthly rent is due on the day your move occurred. Partial months are prorated up to 5 days. Invoices are emailed, and payment is charged to the card on file.

Non-payment may result in your items being deemed abandoned. Pursuant to the Warehousemen’s Lien Act, unpaid goods may be sold or disposed of to cover outstanding charges.

Yes, but it must be requested in advance. Items packed by the client are not covered under our standard protection plan.

Yes. Overpacked boxes (over 50 lbs) can slow down service and may incur extra charges.

We offer boxes, PinkPacks™, and packing supplies via our Box Shop. Limited boxes may also be available on the truck.

Packing kits are pre-selected sets of boxes and supplies designed for specific home sizes and moving needs. They save time, reduce stress, and ensure you have the right mix of materials with no guesswork required.

Yes! We offer free 48-hour delivery within Toronto on BoxShop orders of $80 and PinkPack orders of 20 PinkPack bins and up. Orders outside Toronto but within the GTA may vary, so it’s best to contact us for more info.

Absolutely! The calculator provides an average estimate based on our moving experience, but individual needs may vary. For unique items or oversized moves, we recommend contacting us for a custom estimate.

Not every item requires extra protection. Fragile items like glassware, electronics, and artwork should be wrapped in bubble wrap or packing paper, while sturdier items like books or clothing may only need a box. Our kits include enough bubble wrap and packing paper for a standard move.

Yes, but you must request this service in advance. Our estimates do not include assembly of new furniture unless explicitly stated.

We do not handle appliance connections, plumbing, or electrical installations. Pre-existing damage may also affect coverage.

Cash (3% discount), debit, Visa, and Mastercard. Cheques and AMEX are not accepted.

Full payment is required upon completion of services. Itemized invoices are emailed after payment.

Yes. A $25 daily late fee applies, and unpaid balances over 30 days may be referred to collections or legal action.

A first-hour deposit (or minimum 3 hours for online bookings) is required. Deposits are refundable with at least one week’s notice, minus a $35 admin fee.

No, Harmonized Sales Tax (HST) is not included and will be added to your final bill where applicable.

The final bill is due onsite upon completion. The crew carries a debit/credit machine and provides a receipt. You’ll also receive an emailed invoice.

• For moves into storage, an electronic invoice will be sent with multiple payment options.
• If you’re not present at the destination, please let your booking coordinator know so we can arrange payment.

Yes! A first-hour deposit secures your spot and is applied to your final payment.

Deposits can be paid by MASTERCARD, VISA or DEBIT over the phone.

Your deposit is applied toward your final bill, so you only pay the remaining balance once your move is complete.

No hidden fees here! Your estimate includes all movers, duration, supplies, and applicable fees. We’re upfront and transparent, so what you see is what you pay.

Nope! Rates are the same whether your move is on a weekday or a weekend.

We are unable to place holds at this time. High-demand dates fill up quickly, and we work on a first-come, first-served basis.

We recommend booking 3–4 weeks in advance. We operate first-come, first-served basis, and peak times fill up quickly.

We offer discounts for students, seniors, and teachers, and they’re tailored to the size and scope of your move. Repeat customers also receive a discount, and booking multiple services together can unlock additional savings.

Yes! We’ll include a free mattress cover with your move or the equivalent value in savings when you book with Six Moving.

Reusable, durable bins for safely moving your belongings.

$5 per bin for the first week, $1.50 per bin per additional week. Minimum 20 bins for free delivery. Payment is required upfront.

Clients are responsible for damages, excessive dirt, misuse, or loss. Fees will reflect repair or replacement costs.

Yes, notify your coordinator at least 48 hours in advance to avoid additional fees. Late returns incur charges based on rental rates.

PinkPack bins are durable, reusable, and eco-friendly. They’re designed to protect your belongings while reducing waste from single-use cardboard boxes.

The number of bins depends on the size of your home and how much you’re moving. Our team is happy to help you estimate the right quantity based on your space and the items you have.

PinkPack rentals are available for flexible rental periods to match your move timeline. Let us know your dates, and we’ll arrange a schedule that works for you.

Yes. We offer convenient delivery and pickup options. Free delivery is available on qualifying orders, and our team will confirm the details when you book.

Yes! We take great care with every item, and basic coverage is included. You can also add protection for valuable or fragile items.

We handle every item with care, but accidents can occasionally happen. Resolution depends on the situation, so it’s best to contact us directly if something is damaged or lost. We’ll review each case individually and work with you to find the best possible solution.

Basic coverage up to $0.60 per pound per article. It does not cover client-packed boxes, electronics, natural stone, perishable items, extraordinary valuables, or pre-existing damage.

Yes, we offer upgraded protection plans for more comprehensive coverage. Contact us for details.

Claims for missing or damaged items must be submitted within 7 days. Email info@thesixmoving.ca and keep all damaged items until the issue is resolved.

Ensure belongings are packed, pathways are clear, elevators are booked, and parking is arranged.

Unsafe weather, floor conditions, or infestations may pause or stop the move. The client may be charged for additional services or cleaning fees.

Yes. At least 1 week’s notice is required for delivery, and items must be coordinated with your moving representative.

Ideally, start 8 weeks before your move. Set your moving date, budget, and begin decluttering. Gather packing materials and start organizing your belongings into categories: keep, sell, donate, or discard.

Notify your employer, schools, doctors, banks, and subscription services 8–7 weeks before your move. Update your address with the post office and any e-commerce or subscription services during this time.

Confirm elevator reservations with building management and ensure legal parking is available. Let your moving coordinator know about any special requirements at least a week in advance.

Begin with non-essential items (off-season clothing, decorations, rarely used kitchenware) 8 weeks out. Gradually pack essential items as your move approaches, leaving an “essentials box” for the first day in your new home.

• Disassemble large furniture 1 week before the move.
• Disconnect appliances and empty water reservoirs (fridges, dehumidifiers, coffee machines, etc.).
• Take photographs of items and your current home for insurance purposes.
• Ensure electronics are unplugged and ready for transport.

Yes. Small plants, pets, and propane tanks should be moved personally for safety.

Remove bedding and linens, unplug electronics, secure valuables, meet your movers, provide instructions, and conduct a final walkthrough of your current home. Ensure water and lights are off and windows/doors are closed.

• Have keys, fobs, and access instructions ready for your movers.
• Direct the crew on where to place items in your new home.
• Limit visitors to reduce interruptions.
• Keep your essentials box accessible for immediate needs.

Start with frequently used rooms and essential items. Reassemble electronics and furniture as needed, test utilities (electricity, water, internet, HVAC), and unpack your essentials box first.

Six Moving services areas within a 4-hour drive radius of Toronto. Moves outside this area require prior approval.

Yes, delivery fees for PinkPacks™ and moves outside Toronto are calculated based on distance and logistics.

Six Moving provides local moving services throughout downtown Toronto, the Greater Toronto Area, and select cities across southern Ontario. Our service areas include condos, houses, and businesses in Toronto and the GTA, as well as mid-distance locations up to approximately 4 hours from the city.

If your city or neighbourhood is not listed, we encourage you to contact us or request a free estimate. Our team will confirm availability and provide a personalized quote based on your location, move size, and timeline.

Travel fees are calculated based on the total distance in kilometres from our headquarters at 25 A Bermondsey Road in East York. This ensures transparent, fair pricing based on the scope and location of your move.

Most downtown Toronto moves fall within our standard service area and do not include a travel fee. Moves outside this zone, including parts of the GTA and mid-distance Ontario cities, may include a travel fee based on distance from our East York headquarters. We recommend requesting a quote for accurate pricing.